Topx2 Terms of Use Terms and Conditions — Know everything, clearly and transparently

Topx2 (hereinafter referred to as the "Platform" or "we") is an online gaming service operating under an international gaming license. These terms and conditions apply to all services, games, promotions, and related activities on topx2.

By creating an account on topx2 or using the platform, you agree to be legally bound by these terms and conditions. This agreement forms a legally binding relationship between you and topx2.

• topx2 reserves the right to modify these terms and conditions at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• topx2 publishes its terms and conditions in both Bengali and English; in case of any conflict, the English version shall prevail.
• If any part of these terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.

To open an account on topx2, you must meet the following requirements. We verify the identity and age of every registrant, and topx2 reserves the right to close any account found to have provided false information.

• You must be 18 years of age or older.
• Each person may only hold one account; multiple accounts are prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Keeping your account password confidential is your responsibility; you must not grant access to any third party.
• Renting out or selling your account is strictly prohibited.
• A copy of your National ID or passport may be requested for identity verification.

Topx2 supports all major mobile banking methods in Bangladesh for deposits, including Mobile Banking, Nagad, and Rocket. Certain rules must be strictly followed when making deposits.

• The minimum deposit amount is determined by the payment method selected.
• Only deposits from a payment account registered in your own name will be accepted.
• Depositing via third-party accounts or credit cards is strictly prohibited.
• Deposits are usually processed instantly. If you experience a delay, please contact support.
• topx2 reserves the right to decline any suspicious deposit.

For any deposit-related questions, reach out to our 24/7 live chat support. We typically resolve all issues within one hour.

Withdrawing your winnings from topx2 is simple and fast. Funds are typically credited to your account within 24 hours of the request. Please keep the following conditions in mind.

• Identity verification (KYC) must be completed before you can make a withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.
• To withdraw bonus winnings, you must first meet the applicable wagering requirements.
• The minimum withdrawal amount may vary depending on the method used.
• If fraud is suspected, topx2 reserves the right to place withdrawals on hold pending investigation.
• Withdrawals may be slightly delayed due to bank holidays or technical issues.

Topx2 offers a range of bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, free spins, and loyalty rewards. Each bonus has its own terms that must be followed.

• The Wagering Requirement for each bonus is clearly stated on the bonus offer page.
• The same bonus cannot be claimed more than once; fraudulent use of bonuses may result in immediate account termination.
• To withdraw bonus funds, wagering must be completed within the specified time frame.
• topx2 reserves the right to modify or cancel any bonus program at any time.
• If promotional abuse is proven, the bonus and any associated winnings will be voided.

If you have any questions about a bonus, contact our support team. We are always ready to explain bonus terms clearly and transparently.

All games on topx2 are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and cannot be influenced by topx2 or any third party.

• topx2 is not responsible for disconnections during gameplay; game results are saved on the server.
• If a technical error results in an incorrect payout, topx2 reserves the right to correct it.
• Game manipulation, the use of software exploits, or any other form of cheating is strictly prohibited.
• Once a bet has been placed in a game, it cannot be cancelled unless the game itself provides that option.
• In Live Casino games, the dealer's decision is final — the same rules apply as in a real casino.

Topx2 places the highest importance on responsible gaming. We believe gaming should be a source of entertainment, not a cause of addiction or financial hardship. That is why topx2 has several protective measures in place.

• You can set your own daily, weekly, or monthly deposit limits at any time.
• If needed, you have the option to temporarily suspend your account (Cool-off) or set up Self-exclusion.
• If signs of gaming addiction are detected, the topx2 support team will provide guidance toward professional help.
• topx2 does not provide services to anyone under the age of 18. If this is established, the account will be closed immediately.

Topx2 treats the security of your personal information as its highest priority. We use industry-leading SSL encryption and never sell your data to third parties.

• Your personal information is used solely for providing services, verifying identity, and meeting legal obligations.
• We use cookies to enhance your browsing experience.
• You have the right to request access to, correction of, or deletion of your data.

For more details, visit our Privacy Policy Read.

The following activities are strictly prohibited on the topx2 platform. Violating these rules will result in immediate account closure and all balances may be forfeited.

• Creating multiple accounts or using another person's account.
• Attempting to abuse the bonus system or collect bonuses in a fraudulent manner.
• Using topx2 for money laundering or any form of illegal financial activity.
• Using automated bots or software to play games.
• Attempting to hack or compromise the security of the platform.
• Harassing, intimidating, or deceiving other users.
• Processing transactions through a third-party payment account.

Topx2 reserves the right to suspend or permanently close accounts under the following circumstances. In the event of account closure, topx2 will consider returning any legitimate balance.

• If any violation of these terms and conditions is proven.
• If fraud, money laundering, or any other illegal activity is suspected.
• If you request self-exclusion or account closure yourself.
• Accounts that have been inactive for an extended period will be subject to action in accordance with our policy.
• As required by law or directed by a regulatory authority.

You can close your topx2 account at any time by contacting the support team. Any pending withdrawals at the time of closure will be processed first.

Topx2 is committed to resolving any disputes with users fairly and promptly. If you have a complaint, please contact our support team first.

• Step 1: Describe your issue in detail via live chat or email.
• The topx2 support team typically provides an initial response to disputes within 72 hours.
• If the issue remains unresolved, it will be escalated to senior management.
• In the event of a technical game dispute, server logs will be treated as the definitive evidence.
• If external mediation is required, the matter will be resolved through the licensing authority.

The terms and conditions of topx2 may be updated from time to time. We will notify users before any significant changes. However, minor changes may take effect without prior notice.

• A notification will be sent to your registered email before any significant changes.
• Continued use of the platform following any changes will be considered acceptance of the new terms.
• It is your responsibility to check this page regularly.
• The date of the latest update will always be shown at the top of the page.

Topx2 always strives to keep these terms and conditions written in plain, easy-to-understand language so all users can follow them without difficulty. If anything is unclear, feel free to ask our support team.